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1. Information We Collect

We collect personal information you provide directly, including name, email address, phone number, shipping address, and payment details when you make a purchase or create an account.

2. How We Use Your Information

Your information is used to process orders, provide customer support, improve our services, send promotional communications (with your consent), and comply with legal obligations.

3. Data Protection

We implement industry-standard security measures including SSL encryption, secure servers, and regular security audits to protect your personal data from unauthorized access.

4. Third-Party Sharing

We do not sell your personal information. We may share data with trusted service providers (shipping carriers, payment processors) solely for order fulfillment purposes.

5. Cookies

Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings at any time.

6. Your Rights

You have the right to access, correct, delete, or port your personal data. Contact us at contact@directdealmarket.info for any data-related requests.

7. Updates

This policy may be updated periodically. We will notify you of significant changes through email or website notifications.

1. Acceptance of Terms

By accessing and using Direct Deal Market, you agree to be bound by these Terms and Conditions. If you do not agree, please discontinue use of our website immediately.

2. Products & Pricing

All products are subject to availability. Prices are displayed in USD and may change without prior notice. We reserve the right to correct pricing errors.

3. Orders & Payment

Orders are confirmed via email. We accept Cash on Delivery (COD) as our payment method. Orders may be cancelled if payment is not received upon delivery.

4. Shipping

We offer free shipping on orders over $99. Delivery times vary by location. We are not responsible for delays caused by shipping carriers or customs.

5. User Conduct

Users must not engage in fraudulent activities, submit false information, or attempt to compromise our website security. Violations may result in account termination.

6. Intellectual Property

All content, logos, and images on Direct Deal Market are protected by copyright. Unauthorized reproduction or distribution is strictly prohibited.

7. Limitation of Liability

Direct Deal Market shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or services.

8. Governing Law

These terms shall be governed by the laws of the State of New York, United States. Any disputes shall be resolved in the courts of New York.

1. Return Window

You may return most items within 15 days of delivery for a full refund. Items must be unused, in original packaging, and accompanied by a receipt or proof of purchase.

2. Non-Returnable Items

Gift cards, memberships, SaaS licenses, perishable goods (food & beverages), and personal care items (opened) are non-returnable for hygiene and safety reasons.

3. Return Process

To initiate a return, email returns@directdealmarket.info with your order number. We will provide a return shipping label and instructions within 48 hours.

4. Refund Timeline

Refunds are processed within 5–7 business days after we receive and inspect the returned item. The refund will be issued to your original payment method.

5. Damaged or Defective Items

If you receive a damaged or defective item, contact us within 48 hours of delivery. We will arrange a free return pickup and send a replacement or full refund.

6. Exchanges

We offer exchanges for items of equal value. For items of different value, a return and new order must be placed. Exchanges are subject to product availability.

7. Shipping Costs

Return shipping costs are the responsibility of the customer, unless the item was defective or an error occurred on our part.